At HelloDoc telepsychiatry, we understand the needs and limitations of patients and GPs particularly in rural and remote areas to access psychiatric services.
Research and studies have reflected the effectiveness of telepsychiatry as being equally effective as face to face consultations. At HelloDoc, we, therefore, provide psychiatric consultations to these patients through modern and secure video platforms.
We have an excellent team of experienced Psychiatrists ready to work with GPs to provide personalised psychiatric consultations catered to the needs of each patient.
Telepsychiatry can benefit patients in several ways, including but not limited to;
While some people may be reluctant or feel awkward talking to person over videoconferencing, however in a tech-dominated world, majority of people report feeling more relaxed and willing to open up from the comfort of their home or a convenient local facility.
Please ensure referrals are addressed to “Dear Psychiatrist” and include a request for “291 assessment”.
You can send a referral using your usual referral template, with as much information as possible or you can fill in HelloDoc sample referral letter. For your ease, click here to download our referral template.
All referrals must include patient’s contact information, including phone number and email.
Please fax referrals to our office on 03 9001 0712 or email at firstname.lastname@example.org. You can also submit via Health Link (using code ‘hellodoc’) or can submit via Argus (using code ‘email@example.com’).
Our friendly admin team will contact the patient within 5 business days to book the appointment.
Please advise your patients to call us if they have not heard from us within 5 business days of sending the referral.