- Fees -
Psychiatry & Psychology Fees and Medicare Rebates at HelloDoc
At HelloDoc, we aim to make specialist mental healthcare clear, accessible, and straightforward. Our fee structure is designed to help patients understand appointment costs, estimated Medicare rebates, payment requirements, and billing conditions before booking.
Fees Schedule Notice
The fees listed below apply to new patient appointments booked on or after 1 June 2026.
Patients whose appointments were booked before 1 June 2026, as well as existing patients currently under the care of our psychiatrists, will continue to be charged in accordance with the fee schedule applicable to their existing booking or treatment pathway.
We encourage all patients to review the applicable fees prior to booking. If you are unsure which fee structure applies to you, our Administration Team will be pleased to assist.
By proceeding with a booking, patients acknowledge and accept the applicable fees in effect at the time of booking. To ensure any concerns can be addressed appropriately, fee-related enquiries should be raised before booking an appointment. Requests for retrospective fee adjustments will not be available after booking or once an appointment has been confirmed or attended.
Thank you for your understanding and cooperation.
Consultation Fees
Consultation fees vary depending on the type of appointment and the clinician providing your care. Our team will confirm your consultation fee and any applicable Medicare rebate when your booking is arranged.
| Appointment Type | Duration | Fee | Estimated Medicare Rebate* |
|---|---|---|---|
| New ADHD – 1st Appointment | ~45 mins | $795 | ~$190–$269 |
| New ADHD – 2nd Appointment | ~45 mins | $795 | ~$190–$467 |
| Follow-Up — 3rd Appointment onwards | ~30 mins | $490 | ~$137–$292 |
Most new ADHD assessments require two appointments; however, this may vary depending on clinical complexity, safety considerations, previous documentation, collateral information, and psychiatrist discretion.
| Appointment Type | Duration | Fee | Estimated Medicare Rebate* |
|---|---|---|---|
| ADHD Annual Review or Change of Psychiatrist | 30–45 mins | $990 | ~$137–$467 |
| Appointment Type | Duration | Fee | Estimated Medicare Rebate* |
|---|---|---|---|
| Existing ADHD Appointment | ~45–60 mins | $990 | ~$467 |
Follow ups for Existing ADHD 2nd Appointment | ~30–45 mins | $690 | ~$137–$292 |
| 3rd Appointment onwards | ~30 mins | $490 | ~$137–$292 |
Existing ADHD reviews may be suitable for patients seeking review or confirmation of a previous diagnosis, transfer of care, medication review, treatment optimisation, or ongoing specialist management, where clinically appropriate and at the discretion of the treating psychiatrist.
Previous reports, assessments, and treatment records are extremely helpful, and we strongly encourage patients to provide these before their appointment. However, psychiatrists are required to undertake their own independent clinical assessment and review before making diagnostic, treatment, or prescribing decisions.
| Appointment Type | Duration | Fee | Estimated Medicare Rebate* |
|---|---|---|---|
| ASD Assessment Appointment — Psychiatrist | ~45–60 mins | $910 per appointment | ~$190–$467 |
| ASD Assessment Appointment — Psychologist | ~45–60 mins | $910 per appointment | No Medicare rebate |
ASD assessments are comprehensive and individualised. Most ASD assessments generally require approximately three appointments; however, the exact pathway may vary depending on age, complexity, previous assessments, questionnaires, collateral information, and clinical circumstances.
Comprehensive psychiatric assessments are available for a broad range of adult mental health concerns, including anxiety disorders, depression, OCD, PTSD, trauma-related conditions, mood disorders, bipolar disorder, stress-related presentations, emotional regulation difficulties, personality-related concerns, and other psychiatric presentations.
Some referrals may require a more specialised or complex assessment pathway depending on clinical complexity, risk factors, previous treatment history, diagnostic uncertainty, co-existing conditions, or the nature of the presenting concerns. Assessment pathways are determined following referral review and at the discretion of the treating psychiatrist.
| Appointment Type | Duration | Fee | Estimated Medicare Rebate* |
|---|---|---|---|
| Initial Psychiatry Assessment | ~45 mins | $690 | ~$269–$467 |
| Follow-Up Appointments | ~30 mins | $490 | ~$137–$292 |
| Rural / Regional Initial Psychiatry Assessment* | ~45 mins | Bulk billed to Medicare* | Conditions apply |
| Appointment Type | Duration | Fee | Estimated Medicare Rebate* |
|---|---|---|---|
| Complex Initial Psychiatry Assessment | ~45 mins | $990 | ~$269–$467 |
Some patients may require a more comprehensive assessment process due to clinical complexity, extensive collateral review, multiple co-existing conditions, trauma-related presentations, significant risk assessment requirements, diagnostic uncertainty, neurodevelopmental complexity, eating disorder presentations, treatment-resistant conditions, or complex psychiatric histories.
Assessment requirements vary among individuals and are determined following a referral review and a psychiatrist’s assessment.
| Appointment Type | Duration | Fee | Estimated Medicare Rebate* |
|---|---|---|---|
| 1st Appointment | ~45 mins | $990 | ~$269–$467 |
| 2nd Appointment | ~30–45 mins | $990 | ~$190–$269 |
| Follow-Up Appointments | ~30 mins | $490 | ~$137–$292 |
Parents, guardians, school reports, and collateral information may form part of the assessment process where clinically appropriate.
| Report Type | Fee |
|---|---|
| NDIS / DSP / Centrelink / Driving Fitness / Immigration / Superannuation / IVF Reports | $990 |
| Additional report time / additional appointments where required | $990/hr plus GST |
| Medicolegal Reports | By quotation |
| Complex Specialist Reports | By quotation |
| DVA Reports | Billed to DVA where applicable |
| WorkCover / Insurance Reports | By quotation or insurer approval |
Specialist reports may require clinical review, file review, collateral information, external correspondence, additional appointments, or further administrative time.
WorkCover and insurer-funded appointments require written approval before booking.
Approval will be required for:
- Initial appointments
- Follow-up appointments
- Return-to-work documentation
- Income protection documentation
- Specialist reports
- Insurance-related correspondence
Verbal approval is not sufficient. Written approval must be reviewed before an appointment can be confirmed.
| Service | Duration | Fee | Estimated Medicare Rebate* |
|---|---|---|---|
| ADHD Coaching | ~45–60 mins | $118 | N/A |
Medicare rebates may be available for eligible appointments where a valid referral has been received. Rebate amounts displayed are estimates only and may vary depending on Medicare eligibility, consultation duration, applicable Medicare item numbers, previous psychiatry reviews, Medicare Safety Net status, and the treating psychiatrist’s clinical assessment.
Patients residing in eligible regional or remote locations may qualify for selected bulk-billed pathways for non-complex, one-off general psychiatry assessments, subject to Medicare requirements, referral review, psychiatrist discretion, and appointment availability.
A minimum deposit of $200 is required at the time of booking. Full payment must be received at least three business days prior to the appointment date.
The final Medicare item number and rebate eligibility are determined by the treating psychiatrist following assessment and completion of the consultation. Medicare rebates are not available for unattended appointments.
Cancellation, rescheduling, and non-attendance fees may apply in accordance with our Billing Policy. Please refer to our Billing Policy for full details regarding payment terms, appointment changes, fees, Medicare information, and eligibility requirements.
Our Areas of Expertise
HelloDoc Psychiatrists provide specialist assessment, diagnosis, and management for a broad range of mental health and neurodevelopmental conditions, including:
- ADHD
- Autism Spectrum Disorder (ASD)
- Anxiety Disorders
- Depression
- Bipolar Disorder
- Obsessive-Compulsive Disorder (OCD)
- Post-Traumatic Stress Disorder (PTSD)
- Trauma-Related Conditions
- Eating Disorders
- Stress and Burnout
- Mood Disorders
- Personality and Emotional Regulation Difficulties
- Child and Adolescent Mental Health Concerns
- Medication Reviews
- Diagnostic Clarification
HelloDoc is a specialist psychiatry service and is not an emergency or crisis mental health service.
Medicare Rebates
If you have a valid referral and Mental Health Treatment Plan from your GP, you may be eligible for a Medicare rebate on your consultation. Your rebate amount and eligibility are confirmed by your treating psychiatrist following your assessment.
Medicare Highlights
- Rebates require a valid GP referral and Mental Health Treatment Plan
- Rebate eligibility is confirmed after your consultation
- Medicare rebates are not available for missed appointments
- Our team can help explain your rebate before you book
Payment Information
Payment is required in full before your appointment to secure your booking. Our team will confirm your exact fee and payment deadline once your referral has been reviewed.
How Payment Works
- Secure online payment
- Credit and debit cards accepted
- Payment confirmation before your appointment
- Receipts provided after payment
Bulk Billing
Bulk billing may be available for eligible patients in regional or remote areas undergoing an initial, non-complex psychiatric assessment, at the discretion of the treating psychiatrist. It does not apply to review appointments, complex assessments such as ADHD or Autism, or patients residing in metropolitan areas.
Additional Information
If additional reports, documentation or extended consultations are required, our team will discuss any associated fees with you before proceeding.
- FAQ
Frequently Asked Questions
Answers to the questions people mostly asked about fees, rebates, and payments.
How much does it cost to see a psychiatrist in Australia?
Consultation fees vary depending on the appointment type and your treating clinician. Our team will provide a clear fee estimate before confirming your booking.
Can I claim a Medicare rebate?
Eligible patients with a valid referral may be able to claim Medicare rebates for psychiatry consultations.
Do I need to pay before my appointment?
Yes. Payment is generally required before your appointment to secure your booking.
Do you offer bulk billing?
Bulk billing may be available for eligible patients or selected consultation types. Contact our team to discuss your eligibility.
Will I know my out-of-pocket cost before booking?
Yes. We’ll explain your consultation fee, Medicare rebate (if applicable), and estimated out-of-pocket cost before your appointment is confirmed.
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