- About Us
Bringing Telepsychiatry to Every Corner of Australia
From capital cities to the towns specialists rarely reach, we're a team of Australian-registered psychiatrists and experienced psychologists on a mission to make expert mental healthcare accessible to everyone, Australia-wide.
Why We're Called HelloDoc
Because that's the standard we hold ourselves to. No referral disappearing into administrative delays. No unnecessary wait while your mental health concern becomes harder to carry. Just a real psychiatrist, ready to listen, wherever in Australia you call home.
How HelloDoc Started
Our founding psychiatrists kept noticing the same pattern: patients in regional towns in Australia with no specialist within a three-hour drive. GPs were submitting referrals into systems where months-long waits had become the norm, even for patients who needed care urgently. Quality psychiatry was concentrated in a handful of postcodes, while the rest of the country went without.
So we asked: should where you live in Australia affect the care you receive?
That question became HelloDoc. No waiting rooms, no travel, no postcode; just a psychiatrist who is genuinely accessible, from the first assessment through to ongoing care, wherever home happens to be.
The Mental Healthcare You Need, On Your Terms
Not every mental health concern needs the same kind of support, which is why HelloDoc brings psychiatrists, psychologists, and ADHD Coaches together under one team. Our psychiatrists are medical doctors, FRANZCP-affiliated and AHPRA-registered, qualified to diagnose complex conditions.
Our psychologists work alongside them, offering therapy and ongoing support to build coping strategies and lasting change. Together, they cover a wide range of presentations: anxiety, depression, ADHD, PTSD, bipolar disorder, OCD, and more.
Every consultation takes place via secure video, with the same clinical rigour you’d expect in person. It’s how the HelloDoc team ensures specialist care isn’t limited by geography, waiting lists, or by which service happens to have a vacancy first.
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