- Our Locations
Telehealth Psychiatry & Psychology Across Australia
Wherever you live in Australia, HelloDoc connects you with experienced psychiatrists and psychologists through secure telehealth, making quality mental healthcare accessible across metropolitan, regional and remote communities. No matter where you are, distance is never a barrier to the care you need.
Mental Health Care That Comes to You, Wherever You Are
For a lot of people, the nearest psychiatrist is hours away, if there’s one at all. HelloDoc removes that barrier entirely, connecting you with experienced clinicians through a secure video call, no travel, no long drives, no waiting for a rare appointment to open up near you.
- STATES HELLODOC COVERS -
Find Telepsychiatry Service In Your State
Select your state or territory below to explore telehealth availability, referral steps and clinicians serving your area.
New South Wales
From Sydney to regional NSW, our clinicians provide consistent psychiatric and psychological care wherever you’re based in the state.
Victoria
Patients across Melbourne, Geelong, Ballarat and regional Victoria can access experienced psychiatrists and psychologists without the wait.
Queensland
HelloDoc’s team supports patients from Brisbane and the Gold Coast through to the Sunshine Coast, Townsville and regional Queensland communities.
South Australia (SA)
Whether you’re in Adelaide or regional SA, telehealth consultations bring specialist mental health care directly to you.
Western Australia (WA)
Perth, regional WA and remote communities across the state are all within reach of our specialist mental health services.
Tasmania
No matter where you are on the island, Tasmanians can book psychiatry and psychology appointments entirely online.
Northern Territory
From Darwin to Alice Springs and the communities between, secure telehealth keeps mental health support within reach.
Australian Capital Territory
Local shortages have meant some Canberra practices send patients interstate just to be seen.
Psychiatry
For diagnosis, medication management and treatment of complex conditions, our psychiatrists provide expert care via secure telehealth.
Psychology
For structured, evidence-based therapy, our psychologists help you work through mental health challenges and build lasting coping strategies.
- WHO OUR CLINICIANS SEE -
Mental Health Care For All Age Groups
Mental health needs shift with age, and so does the right approach to care. HelloDoc's psychiatrists personalise every consultation to the stage of life you're in.
Adult Psychiatry
Diagnosis, medication management and ongoing treatment for the complete range of adult mental health conditions
Child Psychiatry
Specialist assessment and care for developmental, behavioural and emotional concerns in younger children.
Adolescent Psychiatry
Support through the mental health challenges that come with adolescence, from mood changes to attention difficulties.
- Conditions-
Conditions Our Clinicians Treat Via Telehealth
From common concerns to complex diagnoses, our clinicians provide expert assessment and ongoing care across a wide range of mental health conditions.
ADHD
Assessment and treatment for difficulties with focus, impulsivity and follow-through, at any age.
Autism
Specialist assessment to better understand and support autism spectrum traits and needs.
Anxiety
Support for persistent worry, panic and fear that's starting to affect daily life.
Depression
Diagnosis and treatment for low mood, loss of motivation and ongoing emotional exhaustion.
Bipolar Disorder (BPAD)
Ongoing management of mood episodes, from depressive lows to manic or hypomanic highs.
PTSD
Trauma-informed care for flashbacks, hypervigilance and the lasting effects of past events.
OCD
Treatment for intrusive thoughts and repetitive behaviours that interrupt everyday functioning.
Eating Disorders
Compassionate care for disordered eating patterns and their impact on physical and mental health.
Addiction
Support for substance use and dependency, alongside the mental health factors driving it.
Schizophrenia
Specialist management of psychosis, delusions and other symptoms requiring ongoing psychiatric care.
Dementia
Assessment and support for cognitive decline, memory loss and related behavioural changes.
Borderline Personality Disorder
Structured care for emotional instability, relationship difficulties and identity-related distress.
- WHY HELLODOC
Why Australians Choose HelloDoc’s Telepsychiatry
Distance has never determined the quality of mental health care you deserve. HelloDoc brings specialist psychiatry and psychology to every state and territory, so where you live in Australia is never the reason you wait longer or settle for less.
Key Benefits
- Telehealth appointments available in every state and territory
- Experienced psychiatrists and psychologists, wherever you're based
- Secure, easy-to-use video consultations
- Telepsychiatry care for children, adolescents and adults
- Medicare rebates available for eligible services
- Rural and remote patients supported, including bulk billing where eligible
- Ongoing collaboration with your local GP
- The Process -
How HelloDoc Telepsychiatry Works
Step 01 -Get A GP Referral
Your GP assesses your needs and sends through a referral, the first step to booking with one of our specialists.
Step 02 -Book Your Appointment
Our team matches you with a suitable psychiatrist or psychologist and confirms a time that works for you.
Step 03 -Attend Telehealth Consultation
Join your appointment by secure video from wherever you are, no travel, no waiting room.
Step 04 -Continue Your Care
Your clinician builds an ongoing plan, with your GP kept informed every step of the way.
- FAQ
Frequently Asked Questions
Thinking about telehealth for the first time? Here's what people in your state usually want to know.
Is HelloDoc available in my state or territory?
Yes. HelloDoc’s clinicians provide telehealth psychiatry and psychology across every state and territory in Australia, including NSW, VIC, QLD, SA, WA, TAS, NT and ACT.
Can I access HelloDoc if I live in a regional or remote area?
Yes. Telehealth removes the need to travel to a clinic, so patients in regional, rural and remote communities can access the same specialists as those in major cities.
Does my location affect which clinician I see?
Not necessarily. Our clinicians are based across Australia and see patients nationwide by telehealth, so you’re matched by clinical need rather than geography.
Are Medicare rebates available no matter where I live?
Yes, eligible patients can claim Medicare rebates regardless of location, and rural patients may also qualify for bulk billing on initial assessments.
Do I need to find a local GP to get a referral?
Your own GP can provide a referral, wherever they’re located. If you don’t have easy access to a GP, HelloGP can also provide one via telehealth.
Will appointment availability differ between states?
Availability is based on clinician schedules rather than state, so wait times are generally consistent no matter where in Australia you’re located.
Find Mental Health Support Near You With HelloDoc
No matter where you live in Australia, specialist mental health care is only a few clicks away. Explore your state to learn more about local telehealth services or book your appointment today.