- VICTORIA TELEHEALTH
Specialist Mental Health Care Services Across Victoria
HelloDoc connects Victorians with experienced psychiatrists and psychologists through secure telehealth, whether you're in Melbourne, Geelong, Ballarat, Bendigo or a regional Victorian community. Quality mental healthcare, delivered without the wait or the travel, wherever you call home
- Experienced psychiatrists and psychologists
- Secure telehealth consultations
- Medicare rebates available
- GP collaboration for coordinated care
- Care for regional Victoria
ACROSS VICTORIA
One Standard of Mental Health Care, Right Across Victoria
Location has never determined the standard of care you deserve. HelloDoc gives Victorians in Shepparton, Warrnambool, Traralgon and communities across the state the same access to experienced psychiatrists and psychologists as those in Melbourne, without the drive.
Metro + Regional
One standard of specialist care.
Zero Travel
Attend appointments from home.
- OUR TELEPSYCHIATRY SERVICES -
Online Psychiatry & Psychology Services Available in Victoria
Psychiatry
Diagnosis, medication management and ongoing psychiatric care for patients across Victoria.
Psychology
Evidence-based therapy delivered by experienced psychologists, wherever you're based in the state.
ADHD Coaching
Practical, ongoing support that turns your ADHD treatment plan into daily habits and follow-through.
- WHO OUR CLINICIANS SEE -
Mental Health Care For All Age Groups in Victoria
Mental health needs shift with age, and so does the right approach to care. HelloDoc's psychiatrists personalise every consultation to the stage of life you're in.
Adult Psychiatry
Diagnosis, medication management and ongoing treatment for the complete range of adult mental health conditions
Child Psychiatry
Specialist assessment and care for developmental, behavioural and emotional concerns in younger children.
Adolescent Psychiatry
Support through the mental health challenges that come with adolescence, from mood changes to attention difficulties.
- Conditions -
Conditions Our Clinicians Treat Via Telehealth in Victoria
From common concerns to complex diagnoses, our clinicians provide expert assessment and ongoing care across a wide range of mental health conditions.
ADHD
Assessment and treatment for difficulties with focus, impulsivity and follow-through, at any age.
Autism
Specialist assessment to better understand and support autism spectrum traits and needs.
Anxiety
Support for persistent worry, panic and fear that's starting to affect daily life.
Depression
Diagnosis and treatment for low mood, loss of motivation and ongoing emotional exhaustion.
Bipolar Disorder (BPAD)
Ongoing management of mood episodes, from depressive lows to manic or hypomanic highs.
PTSD
Trauma-informed care for flashbacks, hypervigilance and the lasting effects of past events.
OCD
Treatment for intrusive thoughts and repetitive behaviours that interrupt everyday functioning.
Eating Disorders
Compassionate care for disordered eating patterns and their impact on physical and mental health.
Addiction
Support for substance use and dependency, alongside the mental health factors driving it.
Schizophrenia
Specialist management of psychosis, delusions and other symptoms requiring ongoing psychiatric care.
Dementia
Assessment and support for cognitive decline, memory loss and related behavioural changes.
Borderline Personality Disorder
Structured care for emotional instability, relationship difficulties and identity-related distress.
- WHY HELLODOC -
Why Patients Across Victoria Choose HelloDoc
Our Telehealth psychiatrists and psychologists are committed to delivering high-quality mental health care through a patient-first approach.
Access Care From Sydney or Regional NSW
Secure Telehealth Consultations From Home
Experienced Psychiatrists and Psychologists
Medicare Rebates Available for Eligible Services
GP Collaboration for Coordinated Care
Convenient Appointment Scheduling
AREAS OUR CLINICIANS SUPPORT
Areas Our Psychiatrists/Psychologists Support Across Victoria
Specialist mental health care is available to residents right across Victoria, from Melbourne and the coast to regional towns and rural communities further inland.
Geelong
Ballarat
Bendigo
Melton
Shepparton-Mooroopna
Pakenham
Wodonga
Sunbury
Warrnambool
Mildura
Traralgon-Morwell
Wangaratta
Ocean Grove-Barwon Heads
Bacchus Marsh
- The Process
Access Telepsychiatric Care in Victoria
Step 01 -Get A GP Referral
Your GP assesses your needs and sends through a referral, the first step to booking with one of our specialists.
Step 02 -Book Your Appointment
Our team matches you with a suitable psychiatrist or psychologist and confirms a time that works for you.
Step 03 -Attend Telehealth Consultation
Join your appointment by secure video from wherever you are, no travel, no waiting room.
Step 04 -Continue Your Care
Your clinician builds an ongoing plan, with your GP kept informed every step of the way.
- FAQ
Frequently Asked Questions
Considering telehealth care in Victoria? Here's what patients across the state ask us most.
Can I access a psychiatrist online if I live outside Melbourne?
Yes. HelloDoc supports patients throughout regional Victoria, allowing you to consult with experienced psychiatrists without travelling to Melbourne.
Do you provide telehealth appointments across all of Victoria?
Yes, our services are available to patients throughout the entire state, from Melbourne to regional and rural Victorian communities.
Can I book psychology appointments from regional Victoria?
Yes. Patients in regional Victoria have the same access to our psychologists as those in metro areas, all delivered by secure telehealth.
Will my GP receive updates after my appointment?
Yes. We keep your referring GP informed, so your mental health care stays connected to the rest of your treatment.
Are Medicare rebates available for Victorian patients?
Eligible Victorian patients can claim Medicare rebates on psychiatry appointments, with the amount depending on consultation type and eligibility.
What equipment do I need for a telehealth appointment?
Just a device with a camera and a stable internet connection; a laptop, tablet or smartphone will all work fine.
- Contact Us
Get Started With HelloDoc Today
Whether you're based in Melbourne, Geelong, Ballarat or a regional Victorian community, HelloDoc makes expert psychiatry and psychology services more accessible through secure telehealth consultations.