- Referrals
Psychiatry Referrals Across Australia
A referral from your GP is the foundation of every telepsychiatry consultation, giving your psychiatrist essential context and securing your Medicare rebate entitlement. Once we receive it, our team will review it and contact you to arrange your appointment.
- Referral Support For Everyone -
How HelloDoc Can Help With Your Referral
Understanding the difference between psychiatry and psychology is the first step toward the right treatment for your mental wellbeing.
I am a Patient
Already have a referral? Send it through, and we'll take care of the rest.
I need a Referral
Your regular GP is the best place to start when you need a referral. If that's not accessible, HelloGP makes it quick and simple to get one.
I am Referring a Patient
Send your patient's referral and relevant medical history, and our team will take care of the rest.
How Telehealth Psychiatry With HelloDoc Works
Step 01 -Share Your Referral
Your GP can send your referral directly to us, or you can upload it on the Book Now page.
Step 02 -We’ll Take It From Here
Our team will carefully review your referral and be in touch within 5 business days.
Step 03 -Let’s Find a Time That Suits You
We’ll personally help arrange a psychiatry appointment that fits your schedule.
Step 04 -You’re All Set
The day before your appointment, we’ll send your secure video link and an SMS reminder.
Step 05 -Meet Your Psychiatrist
Connect with your psychiatrist from the privacy of your home via secure telehealth, anywhere in Australia.
- Referral Pathways
Who Can Refer To HelloDoc
General Practitioners (GPs)
Most referrals come directly from a patient's regular GP, who provides the clinical context needed for psychiatric assessment. GPs can send referrals via fax, email, or whichever suits their practice.
Nurse Practitioners
Registered nurse practitioners with appropriate prescribing authority can also refer patients for psychiatric assessment. Their referrals follow the same process and are reviewed with the same care as any other.
Other Medical Specialists
Referrals are also accepted from other treating specialists, including paediatricians and physicians managing a patient's broader care. This ensures continuity of care for patients already under specialist management.
Telehealth Psychiatry Australia Wide
HelloDoc is a leading telehealth psychiatry service from Sydney to Perth, Melbourne to regional Queensland & all states and cities to rural areas, connecting you with experienced online psychiatrists through secure, confidential video consultations, from the comfort of your home.
How to get a referral
- HelloGP -
What is HelloGP?
HelloGP is a trusted telehealth GP service offering same-day appointments with skilled doctors. On HelloGP, you can access a range of services from anywhere in Australia, including referrals to psychiatrists, blood tests, medical certificates and more.
Quick Check Before You Submit
Before You Upload Your Referral
A complete referral helps us process your request faster and avoids unnecessary delays. Before uploading, please check that your referral includes the following.
Your Checklist
- Addressed to "Dear Psychiatrist"
- Requests a "291 assessment"
- Includes your full name, phone number, and email address
- Includes relevant medical history and reason for referral
- Signed and dated by your referring GP or practitioner
- FAQ
Frequently Asked Questions
Referrals can feel like a confusing first step; here’s what most people ask before sending/submiting their referrals.
How do I get a referral to see a psychiatrist in Australia?
Book an appointment with your GP to discuss your symptoms. If specialist psychiatric care is appropriate, your GP can provide a referral and help you begin the process.
Can I upload my referral online?
Yes. Once you have your referral, you can securely upload it to HelloDoc or ask your GP to send it directly to our team.
How long does it take to process a referral?
Our team reviews referrals as quickly as possible. Once accepted, we’ll contact you to arrange the next available appointment.
Can I choose which psychiatrist I see?
Where possible, we’ll consider your preferences while matching you with the psychiatrist whose expertise best aligns with your clinical needs and availability.
Can another specialist refer me instead of my GP?
Yes. Eligible medical specialists can provide referrals where appropriate, in accordance with Australian referral guidelines.
Will my GP receive updates after my appointment?
Yes. With your consent, your treating psychiatrist will provide your GP with clinical reports and treatment recommendations to support ongoing care.
What happens if my referral has expired?
If your referral is no longer valid, you’ll need to return to your GP or the referring specialist to obtain a new referral before booking your appointment.
Can patients living in regional or remote Australia access your psychiatry services?
Yes. HelloDoc provides secure telehealth psychiatry appointments for patients living in metropolitan, regional and remote communities across Australia.
- Contact Us
Get Started With HelloDoc Today
A GP referral is the only thing standing between you and expert psychiatric care. Send it today, and HelloDoc will manage every step from there.