At HelloDoc, we understand the increasing needs of Australians wanting to access psychological therapies with ease. COVID-19 has been a challenging time for everyone, and this is not only affecting people with pre-existing mental health conditions, but recent surveys have indicated more people are feeling increased stress, anxiety and depression symptoms.
Our team has come together in these challenging times to provide psychological consultations through modern and secure video platforms.
We have an excellent team of experienced therapists ready to work with patients to provide personalised consultations catered to their individual needs.
Telepsychology refers to the provision of behavioural and/or mental healthcare services. At HelloDoc, our therapists, therefore, provide consultations to patients through modern and secure video platforms.
Telepsychology services have already been provided for several years and are becoming more common. Telepsychology can be a very attractive option for patients as well as therapists. Research and studies have reflected the effectiveness of telepsychology as being the same as face to face consultations.
It is recognised that face-to-face psychological services are often not accessible to certain people because of their geographic location, physical, medical or mental health condition/s or for other reasons.
Telepsychology also provides access to services for those who may not be able to travel to the clinic where face to face service are offered.
People who live in remote areas, who do not have access to a vehicle, who are physically challenged, fearful or who are unable to find child care services in order to travel to a clinic are examples of individuals who could also benefit from telepsychology.
Other benefits of telepsychology include:
To avail our telepsychology services, patients need:
Please ensure referrals are addressed to “Dear Therapist” and include the mental health care plan (MHCP).
All referrals must include patient’s contact information, including phone number and email.
Please fax referrals to our office on 03 9001 0712 or email at email@example.com. You can also submit via Health Link (using code ‘hellodoc’) or can submit via Argus (using code ‘firstname.lastname@example.org’).
Our friendly admin team will contact the patient within 5 business days to book the appointment.
Please advise your patients to call us if they have not heard from us within 5 business days of sending the referral.