GPs referring patients to HelloDoc

For Psychiatrist’s referrals:

Please ensure referrals are addressed to “Dear Psychiatrist” and include a request for bulk billed “291 assessment”.

You can send a referral using your usual referral template, with as much information as possible or you can fill in HelloDoc sample referral letter. For your ease, click here to download our referral template.

For Psychologist’s referrals:

Please ensure referrals are addressed to “Dear Therapist” and include the mental health care plan (MHCP).

Please note:

All referrals must include patient’s contact information, including phone number and email.

Please fax referrals to our office on 03 9001 0712 or email at You can also submit via Health Link (using code ‘hellodoc’) or can submit via Argus (using code ‘’).

Our friendly admin team will contact the patient within 5 business days to book the appointment.Please advise your patients to call us if they have not heard from us within 5 business days of sending the referral.